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General | Supporting Witness | Membership FAQs

 

General FAQs

 

What is Witness?

Witness is a curated website for critical discussion of the performing arts, founded by Alison Croggon and Robert Reid. You can find out more at the About page.


What are the aims of Witness?

Our aims are:

  • To provide informed critique of contemporary performing arts
  • To stimulate and nurture community discussion about the performing arts
  • To provide historical, social and aesthetic context, and to connect the academic and performing arts worlds
  • To make critique sustainable

How do I get my production reviewed?

Write to us on our contact page with the details of your production, including the date that you open, your creative team and the venue.

We can’t get to every show, but we will do our best to cover the diversity of performance available in Melbourne and, if we have the resources, elsewhere. Please note that Witness is Melbourne-based.

View our Editorial Policy


What is Witness’s editorial policy?

What is Witness’s Comments and Users Policy?

What is Witness’s Privacy Policy?

What are Witness’s Terms of Service?

Does Witness accept advertising?

No.


Does Witness accept sponsorship?

We accept sponsorship from our Educational Partners. We are currently partnered with Monash University’s Centre for Theatre and Performance. If you are interested in becoming an Educational Partner, contact Alison and Rob on this page.


Does Witness accept philanthropic donations?

We will very happily accept philanthropic donations through Creative Partnerships Australia. If you wish to donate, you can contact Alison and Rob on this page.

 

FAQs on supporting Witness

 

Why should I support Witness?

The past few years have been very challenging for readers, artists and companies seeking high-quality critical discussion of the performing arts. Major media outlets have savagely cut back their coverage and other independent sites such as RealTime have closed their doors. Witness is an attempt to make the work of high-quality criticism sustainable. Your support will help to make Witness a viable long-term project.

You can find out about our financial strategy and current sources of support here.


How do I become a Witness supporter?

Sign up to support Witness through our support pages. Simply choose which support plan suits you, fill out the form with your details and pay with your credit card or through Paypal, using our secure portals.

If you wish to financially support us in other ways, contact us directly on this page.


How do I pay?

You can use either Paypal or credit cards through our secure portals.


How secure is my information?

Your privacy matters to us as much as ours does and we do our absolute best to ensure its security. Witness uses industry-standard web protection, best practice workflows and trusted software to best ensure the safety of your information.

View our Privacy Policy and Terms of Service.


What does a Basic membership offer me?

A Basic membership of $5 a month permits you access to most editorial content on the site, including all videos. It does not permit access to podcasts, the Witness community Live Nights, discussion forums or projects.


What does an Individual membership offer me?

An  Individual membership of $10 a month permits you access to all editorial content on the site, including all videos and podcasts. You also have access to the Witness community Live Nights, discussion forums and projects.


What does a Patron membership offer me?

A Patron membership of $15 a month permits you access to all editorial content on the site, including all videos and podcasts. You also have access to the Witness community Live Nights, discussion forums and projects. Plus a warm fuzzy feeling for doing that bit extra.


Can I financially support Witness in other ways?

Of course you can! If you wish to do so, you can contact Alison and Rob on this page.

 

Membership FAQs

 

How do I become a Witness member?

Sign up to support Witness through our support pages. Simply choose your membership plan, fill out the form with your details and pay with your credit card or through Paypal, using our secure portals.

We offer Basic, Community, Patron and Educational Institution memberships, which are all paid monthly.


Can I change my Witness username?

Yes, you can. Go to your Account page, which is under the Community tab on the main menu. You’ll find the option in your Settings.


Can I control my profile privacy?

Yes. Navigate to your Account page (under the Community tab) and then click Settings. There you will find Profile Privacy settings, with which you can control your visibility on the site in member lists and searches. If you like, you can set your profile so only you can see it.


How do I update my credit card details?

Log in to your Account page (under the Community tab on the top menu). Click on “Membership” and then click on “Subscriptions” on the menu beneath. You will see the various options available. Select the “Update” tab, put in your new information and save.


Can I change my Witness support plan?

Yes, you can. Your membership details are available when you log in to your Account page (under the Community tab on the top menu).Click on “Membership” and then click on “Subscriptions” on the menu beneath. You will see the various options available.

Click on “Change Plan”. You will then be able to upgrade or downgrade your membership as you wish. Your new rate will be billed in the month following the change.


Can I temporarily pause my support?

Yes, you can. Your membership details are available when you log in to your Account page (under the Community tab on the top menu). Click on “Membership” and then click on “Subscriptions” on the menu beneath. You will see the various options available.

Simply click “pause” to put your account on hold. When you wish to resume, log back in and click “resume”. (Note that resuming may take 24 hours to fully process).


How do I cancel my account?

We hope that you never want to! But if you must, your membership details are available when you log in to your Account page (under the Community tab on the top menu). Click on “Membership” and then click on “Subscriptions” on the menu beneath. You will see the various options available. Click “cancel” to stop all future billings.

Note that cancelling does NOT equal an inactive subscription. The subscription will only become inactive once all future billings have ended or been cancelled AND the last transaction associated with the subscription has expired.


How do I manage sub-memberships in institutional accounts?

The member with the the paying account can manage their sub-accounts by logging into to their “Account” page, selecting the “Subscriptions” link, and then clicking the “Sub Accounts” link for the listed membership. Once there, they are able to add sub-accounts using a form, uploading via CSV or using a signup URL.

User Form
Add sub-accounts one-at-a-time by clicking the “Add Sub Account” button. This will display a form for the sub-account user’s username and email. You also have the option of sending password and welcome emails.

Signup URL
Use the signup URL when you want to provide a public link to all the sub-account users that will allow them to sign up for the corporate/group membership. This is a useful feature when dealing with a large number of users. The link can be sent out in a mass email.

Sub Accounts CSV

The only fields needed for the CSV are:

* Username (“username”)
* Email (“email”)
* First name (“first_name”)
* Last name (“last_name”)

Here’s a link to a sample import csv file

 


How do I unsubscribe from Witness Updates?

Scroll down to the bottom of the email and click “Unsubscribe”. It’s that easy!

 

Not finding an answer? Write to us below.